Step 13: Select the ‘Use Cached Exchange Mode’ checkbox under ‘Cached Exchange Mode Settings’, click OK, and then hit Next.Ĭlose all the dialog boxes. Step 12: In the box that pops-up, click Yes. Step 11: Now again click the Offline Folder File Settings button, and click OK. Step 9: From the ‘Offline Folder File Settings’ box, click the Disable Offline Use button. Step 8: Now, from the Advanced tab, select Offline Folder File Settings.įigure 7 - Open Offline Folder File Settings Step 7: Uncheck the ‘Use Cached Exchange Mode’ checkbox, and then choose More Settings.įigure 6 - Turn off the Use Cached Exchange Mode Step 6: Select the Exchange account from the E-mail tab, and then click Change. Step 4: From the ‘Mail’ dialog box, select your current (existing) profile, and then select Properties.įigure 3 - Open Outlook Profile Properties Step 3: From the ‘Mail Setup – Outlook’ dialog box, click Show Profiles. Or simply click ‘ small icons’ from the ‘ View by:’ drop-down list (which has Category selected by default), and you will be able to find the Mail icon.įigure 1 - Click or Double-click the Mail Icon If you cannot find the Mail icon, simply type Mail in the Search box at the top of the Control Panel window. Note: Based on the version (32-bit or 64-bit) of the Microsoft Windows operating system you’re using, Mail may appear in different Control Panel locations.

Step 2: Open Control Panel, and click or double-click Mail. Step 1: Close and exit from your Outlook account. Well, since Offline Outlook Data Files (.ost) are copies of items stored on a mail server, you can recreate OST file to fix the corruption issue. You want to access email data but the OST file is damaged (corrupted) or inaccessible. There may be situations when you cannot access the Exchange account due to server unavailability or crash. Scenario 1: If you cannot access Exchange account and there is corruption issue in an OST file Or else, carefully read the scenarios and follow the step-wise instructions to recover OST file data. You can directly skip to the scenario that most closely represents your situation. Scenario 3: If your Exchange account is deleted.Scenario 2: If your Exchange account is disabled (but not deleted).Scenario 1: If you cannot access Exchange account and there is corruption issue in an OST file.Some scenarios in which you may need to recover emails from Outlook OST file are: Situations may crop-up when you need to retrieve emails from an OST file. When connected to an Exchange Server with ‘Cached Exchange Mode’ enabled (or an Office 365/IMAP account), Outlook stores a synchronized copy of all the server mailbox items in an Offline Storage Table (OST) file.

Recover deleted outlook data file